Privacy Policy

Questioning conventions, designing tomorrow's homes

We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

Privacy and Security
Last Updated: December 2023

Your Privacy Matters

At Warflare Question Architecture Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

Personal Information
  • Name, email address, phone number, and mailing address
  • Project details and requirements
  • Communication preferences
  • Professional information relevant to your project
Automatically Collected Information
  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • Device information and operating system

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide sustainable architecture design, green building consulting, and project management services
  • Communication: To respond to inquiries, provide project updates, and maintain client relationships
  • Website Improvement: To analyze website usage and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations
  • Marketing: To send relevant information about our services (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted contractors, consultants, and suppliers working on your project
  • Legal Requirements: When required by law, court order, or government regulations
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent for sharing

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data during transmission and storage
  • Secure servers and regular security updates
  • Access controls and employee training on data protection
  • Regular security audits and vulnerability assessments
  • Secure backup and disaster recovery procedures

Your Privacy Rights

Under Canadian privacy laws, you have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data to another service provider
  • Withdrawal: Withdraw consent for data processing at any time

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage patterns
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Client Projects: Project data retained for 7 years after project completion
  • Marketing Communications: Until you unsubscribe or request deletion
  • Website Analytics: Anonymized data retained for 2 years
  • Legal Requirements: As required by applicable laws

Third-Party Services

Our website may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any information.

Services We May Use:
  • Google Analytics for website analytics
  • Social media platforms for content sharing
  • Cloud storage services for project data
  • Email marketing platforms

International Data Transfers

Your personal information is primarily stored and processed in Canada. If we need to transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Privacy Questions & Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Contact Information:

Warflare Question Architecture Studio
1247 Richards Street
Vancouver, BC V6B 3G2
Canada

Get in Touch:

Phone: (604) 555-0147
Email: info@warflarequestion.info
Privacy Officer: Available upon request

Response Time: We will respond to privacy-related inquiries within 30 days of receipt. For urgent matters, please call our office directly.